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Making a NHS Complaint

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Making an NHS Complaint


In the UK, we are very fortunate to have access to an outstanding health service and medical staff who work tirelessly to care for us when we are ill or injured. But what about when things go wrong or you feel that you have a complaint for malpractice?

Whether your illness wasn’t picked up by your doctor, you received a low standard of care during a stay at hospital, which led to your condition getting worse, or you were given botched medical treatment, if you feel that you have been the victim of medical malpractice then you need to contact us without delay.

When we visit our doctor with concerns, we put our trust in them to correctly examine our symptoms and provide us with the necessary treatment or referral, but should they do this incorrectly, it could lead to your condition getting worse and this could, in turn, have very serious consequences indeed.

Similarly, should we be referred to hospital by our GP or visit a hospital’s A&E department with a serious concern, we have come to expect a very high standard of care from our hospital trust, and rightly so. If you or your loved one has been a victim of poor hospital care or medical malpractice, then you could be entitled to make a claim for compensation.

Your Medical Complaint

It is important to remember that certain time limits apply when making a claim for medical negligence compensation. As soon as you or your loved one suspect that you might have been a victim of medical malpractice, you need to raise this with the relevant NHS organisation. Ask for a copy of their complaints procedure and send your complaint in writing by post or email. You can find all the details you need on this here.

If your injuries are minor and your situation can be rectified within a short period of time, it may be that you are able to resolve your complaint directly in this way. However, if an apology is simply not enough and your feel you’re your suffering is as a direct result of malpractice by your medical professional, the next step is to look into your legal options.

Serious Complaint? Call 0800 122 3036


The compensation recovered for a medical illness or injury will take into account many different aspects of your situation. If your suffering has led to further medical costs being incurred or a loss of earnings in the family, this will all be assessed during the course of your claim and these will play a key factor when evaluating your final sum. After taking all the necessary details from you, our solicitors will conduct a medical negligence compensation claim on your behalf, completing all the necessary paperwork and working directly with the NHS organisation in question. We work on a strict no win no fee basis, meaning it will cost you nothing to appoint us and you won’t have any legal bills to pay, even if your medical negligence claim is unsuccessful through no fault of your own. If you have a believe you have a claim for medical negligence, please call us now on 0800 122 3036.

Claiming For Medical Negligence Compensation


No Obligation Help

If you are unsure if you have a claim for negligent medical treatment? Call our team for free, no obligation advice on making a claim for compensation. Stop it from happening to someone else and claim compensation for your unnecessary suffering, Call 24/7 0800 122 3036.

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