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Mercury Legal Online has helped hundreds of victims of hospital and dental negligence claim compensation to pay for their on-going care or for lost earnings whilst they recover. If you have been the victim of medical negligence, speak to our solicitors about a claim for compensation. You can call our claims team anytime on 0800 122 3130 or take our medical claims test to see if you have a claim for compensation.

Mercury Legal Online was formed in 2013 in response to wide-reaching legal changes introduced to the UK legal system. Before April 2013, a number of personal injury solicitors relied upon specialist legal advertising and marketing companies (also known as CMCs – claims management companies) to publicise their services and to generally raise awareness of individuals’ rights when it came to making a compensation claim.

Rightly or wrongly, CMCs came under heavy criticism in the press and were often held accountable for creating a ‘compensation culture’ in the UK. These stories were quickly leaped on by the insurance industry and used as a justification for rising insurance premiums. Partly as a result of such complaints, new legislation was introduced placing considerable limitations on solicitors’ ability to pay claims management companies for generating leads and cases for their practices via their ads on radio, television and flyers alike.

Few of us would accept that the situation had got out of hand; every TV advert seemed to imply that we could claim compensation for something or another. Sadly, some less than trustworthy firms came into the market, attracted by the increasing fees that solicitors were paying in order to acquire clients for their practices.

Many solicitors decided that changes were needed. In the beginning, solicitors supported the Government’s consultations to reform the legal system however many felt that the changes that ultimately came into force went too far and could potentially be damaging to the most important people – those who had suffered as the result of an accident needing legal help. After new legislation was introduced, a small group of personal injury firms dedicated to pool their marketing resources together under the Mercury Legal Online name to make sure that people looking for legal advice following an accident or injury had someone to turn to.

Mercury Legal Online is administered and run by Gallium Legal LLP who are regulated by the Ministry of Justice. It is our aim to offer simple, jargon-free advice at a time when you need it most. All of our solicitor firms are carefully selected; we look into the experience and expertise of each firm and hope that our efforts guarantee that access to justice is open to all. You will never be charged for using Mercury Legal Online: our solicitors all contribute towards our costs and advertising meaning our service is free for you to use. Our solicitors also charge no upfront fees if your case is accepted and if you win your case, most of their legal costs are covered by the side. You receive all of this information at the start of your claim. If your case isn’t successful, through no fault of your own, you won’t face any legal bills or charges. If you require legal advice, contact us now – free of charge and with no obligation.

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The Surgeon with the God complex

In a high profile news story this week, a surgeon who allegedly carried out completely unnecessary operations has been convicted of intentionally wounding patients. Ian Paterson, 59, from Altrincham in Greater Manchester has been granted bail and is due to be sentenced late this month. During the 7-week hearing some of the surgeon’s victims gave statements about how Paterson misled them into thinking that they had serious medical issues and carried out operations for conditions that in many cases the patients were not even suffering from. One female victim who underwent surgery by Paterson six times in seven years said that he “…tried every trick in the book to avoid accountability for his disgusting crimes. Mr Paterson charmed and manipulated his patients into trusting him. I for one trusted him with my life.” The victim had been told by Paterson that she had breast cancer and went through extensive surgery to remove the cancer, then a full mastectomy to remove the breast. It was later found that she had not been suffering from breast cancer at all and that he had made up the results so as to continue performing dangerous and unnecessary surgery. As well as working privately at the Little Aston and Parkway Hospitals in the West Midlands, Paterson carried out hundreds of unnecessary operations on NHS patients, costing one NHS Trust around £17.8 million in damages and legal costs. Sometimes even good doctors make mistakes, sometimes crucial pieces of machinery can fail, and sometimes a simple error of judgement on the part of someone treating you can cause significant pain and damage. Fortunately it is very... read more

7 Year fight for medical negligence compensation finally over for widower

The widower of a woman who died from a blood clot just 16 days after the birth of her daughter has won a medical negligence case and undisclosed compensation from the Leicester Hospital where she died. Darren Taylor of Braunstone, near Leicester had to fight for seven years before the hospital admitted that mistakes had been made in his wife’s treatment. She died from a pulmonary embolism that was caused by a deep vein thrombosis (also known as DVT) in one of her legs that was due to pregnancy. When Mrs Taylor was found collapsed in the bathroom of their family home in March 2010, she was rushed to Leicester Royal Infirmary, but the doctor who saw her did not follow the hospital’s guideline on investigating suspected DVT on the basis that at that time, ultra-sound scans were not carried out at weekends. It is believed that if a scan had taken place, the DVT would have been noticed and appropriate action could have been taken to avoid the development of the pulmonary embolism, and hence save her life. In addition to the pain caused by the death of his wife, the situation was made even more insufferable by the NHS Trust’s insistence of its innocence of any negligence regarding the death. Speaking after the case, Mr Taylor said: “I am relieved that this is all over. It has been a long, hard seven years, but I am happy we have got the NHS to own up and the Trust says that lessons have been learnt.” If you or someone you care for has suffered as a result of... read more

77-Year-old woman dies after choking on doughnut in hospital

A 77-year-old lady from Leicester died after choking on a doughnut that she was given while staying in hospital. The lady had been admitted to the Evington Centre’s Mental Health ward at Leicester General Hospital, run by the Leicestershire Partnership Trust, in June last year. She had undergone a behaviour assessment – which included looking into her eating habits – and was placed on a “soft food” diet to avoid any potentially dangerous incidents. However, contrary to this she was given foods such as toast and pizza by staff who were supposedly caring for her. When she began to eat a doughnut on the 25th July while left on her own, she began to choke. By the time the emergency team arrived the lady had suffered a massive heart attack from which she suffered significant brain damage, and she died less than one week later. A spokesman for the Leicestershire Partnership NHS Trust said: “We are sorry this tragic incident occurred while the lady was in our care and accept there is more we could have done to prevent this incident from occurring”. He added: “We carried out our own investigation into the incident, which we have shared with the deceased’s family and the coroner. We developed a detailed action plan following our investigation, which includes a number of different steps to reduce the likelihood of a similar incident in the future.” If you or someone you care for has suffered while under the care of a hospital or any medical facility, you could well be entitled to make a claim for compensation. While we all understand that it... read more